To prepare a Mac for a new user, use Restore. It is important to use the correct port on your MacBook Air with Apple silicon, or a Mac Mini, or a MacBook Pro.Īnd note that the port is different on your MacBook Pro with the T2 Chip. To return this Mac to service, select it in Configurator and choose Revive from the Advanced Actions menu. In these situations, a Mac with Apple silicon or a T2 chip can be revived which updates the firmware while preserving user data. Revive helps you recover a Mac while preserving user data.įor example, a MacBook Pro could run out of battery during a software update. On a Mac with the T2 chip, this action restores the firmware, after which macOS can be reinstalled using internet recovery. There are two ways to use Configurator with a Mac.įirst, Restore is a great way to return a Mac with Apple silicon to service by reinstalling the latest macOS version. We introduced the ability to restore and revive a Mac, beginning with models with the Apple T2 Security Chip.Īnd last year, we brought those features to each Mac with Apple silicon. Initially, Configurator supported iOS and tvOS devices.īut recently, it has learned some new tricks for managing Mac computers as well. In addition to apps and profiles, Configurator can also install books and software updates.īlueprints provide a great way to apply the same configuration to large numbers of devices with a single click.Ĭonfigurator also provides a rich set of automation tools, including a command line tool, an AppleScript library, and a suite of Automator actions. You can inspect any device to see details like the serial number and hardware addresses, installed apps, and profiles. It features a flexible device-centric design that enables you to configure one or dozens of devices quickly and easily. Today, I am going to walk you through some exciting updates to Apple Configurator.Ĭonfigurator makes it easy to deploy iPad, iPhone, and Apple TV devices in your school or business. Update: Enterprise Support was able to get on a call and provide information from Engineering, indicating that they see the device inside of DEP but somehow "also not associated with your organization." Sounds like a partially-enrolled device but stuck in a halfway point.♪ Bass music playing ♪ ♪ Pradhap Natarajan: Hello, and welcome to "Manage Devices with Apple Configurator." I am Pradhap Natarajan, an engineer on the Device Management team here at Apple. Much thanks in advance for any ideas or asssistance. Some research on the various strings in the error message only found some strings from the Setup Assistant binary that provided a possible error code "CLOUD_CONFIG_INVALID_DEVICE_ERROR", but I'm not able to come up with any reason as to why that would be showing up - as far as I'm aware, this isn't a fake Apple device, nor am I trying to enroll a non-Apple computer. I'm working with Enterprise Support, but I'm worried that a resolution won't be anytime soon, as the escalation questions that I was asked to provided were all specific to Configurator 2 on macOS. Switched from my home DNS server to Google publicĮthernet connection, share WiFi settings from currently-connected network on iPhone, use known good configuration profile. Tested on multiple networks: iPhone hotspot, residential network without DPI, corporate network without DPI Revive and restore from a freshly downloaded macOS 12.1 IPSW USEnglishDescription = "Provisional Enrollment failed." : The cloud configuration service could not verify the identity of this device.ĬloudConfigurationErrorType = CloudConfigurationFatalError : The cloud configuration service could not verify the identity of this device.ĭesc. When attempting to enroll after finding the pairing animation in the viewfinder of the app, Configurator lists a green check on the history for the Mac but the MBP fails with the same Provisional Enrollment failure: I'm trying to enroll a recently-purchased (~1 week?) M1 MBP from the Apple refurbished store into my ABM account using the Configurator 1.0 app released to the public. Hoping someone might be able to help with some more information or background on what's going on:
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |